Yes, they have excellent product and customer service. Always answer my questions. And the doll is better than I expected. I loved the doll I got !! It arrived well packed and looked exactly like the pictures. It is beautiful and the quality is incredible. This is my first purchase and I don’t think it will be my last. We have a 28 year old autistic boy who is very lonely and cannot be in a relationship. This will help you. She is just what we asked for. The whole experience was great! Thank you!