Yes, they are reliable! My doll arrived on time just as expected. Everything was as expected and more. As a new doll owner, I was blown away by the realistic look. A very real feeling, definitely as good as advertised. Very realistic and very cute. If you are thinking of buying, I recommend that you warm up your body. Get the updates there, it’s worth it. I would have accomplished more knowing what I know now. This is a great product and I would recommend it to anyone interested in this doll or any other beautiful dolls for sale here.